CA/RA & Digital Project Coordinator

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At MicroPort, we relentlessly strive to master every detail of our medical solutions with the purpose of prolonging and reshaping the lives of patients everywhere. We welcome motivated and talented people who want to join our dynamic and inclusive company, working together to deliver meaningful medical breakthroughs. In order to accomplish this, we hold true to our core values of Quality, Integrity, Accountability, Efficiency, Innovation, Aspiration, Dedication & Collaboration. Come and join Team MicroPort!  

Why You’ll Love MicroPort

You will find our team atmosphere challenging and rewarding. In addition to working with a world-class team, receiving a competitive base salary and bonus opportunities, our U.S. employees also enjoy the following benefits: Medical, Dental, Vision, Maternity Leave, Life Insurance, Short-Term Disability, Long-Term Disability, Bereavement, 401(k) (up to 4% match with vesting from day 1), PTO, Paid Holidays, Employee Assistance Program, Education Assistance...and more! At MicroPort, we care about our employees and encourage them to make healthy lifestyle choices and embrace wellness opportunities to maintain their very best health and wellbeing.

*Hybrid Working Schedule Available*

*Remote work will be considered for candidates not located in the Memphis area.*

Overall Summary

The CA/RA & Digital Project Coordinator works closely with a cross-functional internal team and external customers to coordinate and track scheduled clinical, regulatory, and digital project activities. This position will manage project timelines, communication flow, and deliverables, as well as monitor and report on projects to support the on-time execution of projects throughout the project life cycle.

Your duties will include:

1.     Serve as the main point of contact on a project regarding clinical research, regulatory affairs, and digital programs, which may include submission tracking, clinical study payment management, ARC preparation, and customer engagement project tracking and payment management.

2.     Serve as a point of contact for teams when multiple units are assigned to the same project, ensuring team actions remain in constructive interaction.

3.     Support the development and implementation of dashboards and reports related to clinical studies, customer engagement, and regulatory submission, and maintain and update these dashboards and reports

4.     Support the development of proposals, budgets, contracts, and payments as needed.

5.     Maintain detailed daily coordination and supervision of scheduled and ongoing projects, as well as data collection.

6.     Prepare ARC submissions, including WCS activity creation and tracking

7.     Work closely with compliance and finance to ensure on-time payment processing

8.     Ensure that the work product complies with MPO SOPs, regulatory requirements, and customer expectations.

9.     Communicate and collaborate with external investigational sites to ensure timely study executions and delivery of study data.

10.  Maintain internal and external customer relationships, ensuring customer timelines are met and/or exceeded.

11.  Manage deadlines and coordinate with the team to ensure timely completion.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

About You

We might be a great match if you have: 

• Strong working skills with MS Office tools such as MS Project, Word, Excel, PowerPoint, Visio, etc. are preferred.
• Demonstrated ability to learn new tasks and skills quickly and with accuracy
• Demonstrated ability to multitask and prioritize tasks based on deadlines

Other Considerations:

• Role Flexibility: This role requires flexibility, as it encompasses various responsibilities ranging from clinical study startup to administrative work and general project management tasks.
• Project Monitoring: Regularly track project progress, holding meetings to ensure alignment with objectives and project timeline.
• Problem-Solving: Actively troubleshoot project-related issues, especially regarding the accuracy and integrity of data..
• Interpersonal Communication Skills: Ensure effective coordination of projects and positive customer engagement
• Collaboration and Communication: Work closely with various internal teams and external vendors to maintain clear and consistent communication.

YOUR EDUCATION

Required: Bachelor's degree 

YOUR EXPERIENCE

Minimum 2 years combination of orthopedics product knowledge and experience in customer interactions and management