JOB SUMMARY:
The Group Project Coordinator is responsible for overseeing the promotional efforts, lines of communication, and day-of-game coordination for sold groups at the Dallas Mavericks. This person will work closely with the Group Sales Department and Senior Group Sales Manager to ensure well-executed, turn-key events for Group Ticket customers of the Mavs, while maintaining clear lines of communication within the Mavs Ticket Sales & Service, Marketing, Game Presentation, or related departments.
JOB FUNCTION:
- Create, update, and distribute promotional materials (Flyers, E-Vites, Posters, etc) using existing templates for sold groups based on pre-determined cadences.
- Develop and implement clear promotional timelines/calendars and manage expectations for group leaders and internal Sales Reps to ensure well-executed events.
- Create and recommend strategies to help increase projected sales revenues for Group Sales.
- Execute delivery of Group Leader benefits.
- Ensure payment and ticket delivery deadlines are being met.
- Meet regularly and develop action plans for mega-groups (300+) with Sales Rep.
- Assist with scheduling, planning, and executing Group Fan Experiences in conjunction with Sales Rep and Fan Experience Manager.
- Assist with internal reporting during leadup to events with daily group ticket debriefs.
- Create and manage Group Ticket links through third party partners (Fevo, Spinzo, etc)
- Communicate additional needs with Mavs Marketing Department as required.
- Act as a Group Tickets liaison to other Sales Departments.
- Available to work all Dallas Mavericks home games.
- All other duties as assigned.
EDUCATION AND EXPERIENCE:
- Must be well-organized
- Must have excellent time-management skills
- Must be driven and willing to recommend products/strategies in group setting
- Experience in TicketMaster/ARCHTICS ticketing system
- Must be able to self-motivate, multi-task, follow-through and prioritize well to meet deadlines
- Excellent written and verbal communication skills
- Excellent customer service skills
- 1-3 years experience in Sports Ticket Sales preferred
JOB TYPE: Full-Time
The Dallas Mavericks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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