PRG is seeking a highly organized and self-motivated Project Coordinator to support our Outside Plant Damage Recovery group in our vibrant downtown Denver, CO office. This full-time role is essential to driving operational efficiency, supporting recovery initiatives, and managing both recurring reports and ad hoc administrative projects. The ideal candidate will be detail-oriented, comfortable managing sensitive data, and capable of balancing a variety of responsibilities in a fast-paced environment.
Key Responsibilities:
Deliver daily, weekly, and monthly performance metricsβincluding phone usage, claims activity, and other dataβat scheduled intervals to support data-driven decision-making by management.
Generate and distribute reports to identify stale-dated claims and underworked files, supporting team accountability and workflow optimization.
Leverage private databases and public records to identify updated contact information for claims resolution.
Coordinate restitution case inquiries by collaborating with internal teams and field resources to ensure proper routing and documentation.
Prepare legal case files for submission to internal legal departments and third-party legal entities.
Manage incoming mail processes, including updating claim statuses for returned mail and uploading related documentation into internal systems.
Support a range of project-based tasks such as batch claim updates, spreadsheet enhancements, and document transfers between agents.
Utilize internal claims databases to conduct research and assist with specialized administrative initiatives.
Provided office support, including supply ordering, parking coordination, security access, and acting as liaison with the building owner and maintenance staff.
Qualifications:
Proficient in Microsoft Word, Excel, and Outlook, with strong general computer skills and the ability to manage multiple systems.
Demonstrated ability to multi-task, independently, and handle shifting priorities with efficiency and professionalism.
Strong organizational and analytical skills, with a proactive approach to problem-solving.
Familiarity with the damage recovery, claims, utility locate, or construction/cable industries is preferred.
College coursework or degree preferred.
Compensation:
Pay range between $28.00 - $32.00 per hour, dependent on experience
Health benefits include medical, dental & vision for you and your dependents on the first month following your start date.
401 (k) plan on the first month following your start date with a safe-harbor match after one year of service.
Supplemental life insurance is offered for you and your dependents.
ClassPass shared cost membership is offered to each employee.
Paid time off and holiday pay so you can enjoy time with your friends and family.