Project Coordinator/Inside Sales

If you love people, love to help, and love to work hard and win, we would love to meet you!

Ace Handyman Services is a national leader in the home improvement and home repair services industry. We are looking for highly organized and motivated candidates just like you to ensure efficient and smooth daily operations. We are offering a starting hourly rate of $18 - $26 with room to grow depending on your experience!

Responsibilities

• Responsible for inbound and outbound sales calls.  Answer the phone to sell and schedule work while building customer rapport.
• Educate customers on our services, capabilities, rates and availability.
• Respond to leads in a timely manner.
• Provide clear and efficient project communication with the customer and the craftsman.  Offer operational assistance to Craftsmen in the field.
• Receive and solve customer issues and perform customer follow-up calls.
• Daily project oversight includes monitoring job status, work in progress and follow up.
• Administer, organize, and schedule projects in ServiceTitan.  Confirm job will be ready to execute when the craftsman arrives.
• Create preliminary estimates using estimating software.  Estimate projects over the phone.
• Maintain detailed notes.  Document all calls and activities in ServiceTitan. 
• Manage our ServiceTitan software to fully utilize its capabilities.
• Make proactive decisions to improve and ensure efficient workflow and smooth running of the business.
• Handle a variety of administrative duties.

• 5+ years of Previous Experience in Customer Support, Office Management, Administration, or Sales
• Willing to work in-person at our office
• Comfortable getting up to speed on our sales process
• Excellent computer and typing skills
• Friendly, Professional, and ready to help our amazing Customers and Handymen!

• 401K plan
• Advancement & Growth Opportunities
• Regular Performance & Pay Reviews
• Paid Vacations & Holidays