Continuous Improvement Administrator / Project Coordinator

The Continuous Improvement (CI) Administrator and Project Coordinator is a dual-role position focused on enhancing organizational efficiency and overseeing project initiatives. This role is essential in promoting a culture of continuous improvement while supporting the successful execution of projects within the organization. The ideal candidate will possess strong analytical skills, project management expertise, and the ability to drive change through collaboration and innovation. Furthermore, the candidate comes with an open mind, creative ideas, and a passion to innovate and learn. 

Join our team and be a part of our journey towards excellence!

Hybrid remote work schedule with job growth opportunities

ESSENTIAL DUTIES and RESPONSIBILITIES:

Promote a culture of continuous improvement by providing an environment to critically think, create, solve and innovate that embraces change and opportunities.

· Manage the KI program leveraging SharePoint sites, PowerBI dashboards, and power automate workflows 

· Lead high priority, business-critical, cross-functional KIs from start-to-finish through the application of the QC Story, QC Tools, DMAIC workflow, and Lean/Six Sigma techniques & methodologies. Based on impact and urgency, deploy Kaizen Bursts / Rapid Kaizens to implement timely resolution.

· Be a champion for continuous improvement by consulting and mentoring team members through the education and execution of improvement tools & methodologies and promoting best practices throughout the organization.

· Facilitate workshops/working sessions including process mapping, root-cause analysis, value stream mapping, and value capture.

· Establish and lead the deployment of a role-based, company-wide KI training program; including new-hire orientation, continuous education for greater awareness, and progressively higher levels of expertise. This includes the creation of essential KI training materials based on organizational needs.

· Define, monitor, and control annual KI performance goals and indicators

· Provide detailed communications to leadership and staff regarding KI performance (including quality assessments of each executed KI Activity), and incentives/recognition campaigns.

Provide project management support/coordination to ensure project performance with all team members, monitoring project progress, and maintaining communication with stakeholders. 

· Project Planning and Support: Assist in the creation and maintenance of project plans, schedules, and budgets. Support project manager(s) in the planning and execution of projects.

· Coordination: Coordinate project activities, resources, equipment, and information. Liaise with project team members and stakeholders to identify and define project requirements, scope, and objectives.

· Documentation: Prepare and distribute project documentation, such as status reports, timelines, risks logs, and action items. Maintain project files and records for easy retrieval and reference.

· Communication: Ensure effective communication among project team members and stakeholders. Schedule and organize meetings, prepare agendas, and follow up on action items.

· Monitoring and Reporting: Track project progress and performance using appropriate systems, tools, and techniques. Report and escalate any issues or concerns to project manager(s) as needed.

General Responsibilities

· Uphold the principles and practices of the GQM business management system, including QC Thinking, Kaizen Innovation, and the corporate philosophy of GC no Kokoro

· Participate in regulatory compliance activities related to the job function, including quality audits, adverse event reporting for company products, and adherence to Good Documentation Practices for reporting and record-keeping

· Support other Departmental Areas of Responsibilities as needed

MINIMUM QUALIFICATIONS:

· 1-2 years’ experience in a corporate environment providing continuous improvement/project coordination

· Demonstrated competency and understanding in the use of QC tools & techniques (Control Charts, Histograms, Pareto diagrams, Cause & Effect diagrams, Process Flow Diagrams, Check sheets, Scatter Diagrams, etc.)

· Strong problem-solving mindset, driven by creativity, critical, and innovative thinking

· Excellent communication skills (verbal, report writing, presentations) with critical attention to detail and accuracy

· Demonstrated sense of ownership, self-motivation, accountability, and innovation

· AA/AS degree in Business Administration, Economics, Project Management or comparable academic acumen with a focus on general business practices 

· Sufficient understanding of standard business practices/procedures 

· Highly proficient in Microsoft Office (Word, Excel, PowerPoint) and related software systems

· Familiarity with advanced Microsoft tools, such as SharePoint, PowerBI, and Power Automate.