Project Coordinator

A leading regional provider of residential mechanical and installation services is currently hiring a Project Coordinator to join its corporate operations team in Lititz, PA. Known for its strong values, supportive culture, and commitment to both customers and employees, this organization continues to grow while prioritizing teamwork, integrity, and operational excellence.

This role plays a critical part in supporting residential installation operations-managing the coordination of project details from start to finish and ensuring a smooth transition between field teams, internal stakeholders, and customers.

Key Responsibilities:

- Initiate job setup and tracking within the Service Titan platform.
- Coordinate directly with sales personnel and field management to confirm project scope and requirements.
- Prepare material and equipment requisitions from warehouse inventory and vendors.
- Generate and distribute project-related documentation to ensure timely execution.
- Track project progress, review completion work orders, and verify billing accuracy.
- Submit final deliverables to customers in alignment with established quality standards and deadlines.
- Provide occasional backup support to sales coordination and call center support queues.
- Contribute to a positive customer experience by anticipating needs and ensuring proactive communication throughout the project lifecycle.

Key Requirements:

- Minimum 1 year of experience in a project coordination, administrative, or scheduling role-preferably in the HVAC, electrical, mechanical, or residential services industry.
- Strong organizational and time-management skills, with the ability to handle multiple priorities.
- Excellent verbal and written communication skills.
- Reliable transportation and ability to work onsite in Lititz, PA.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

Key Qualifications:

- Familiarity with Service Titan or similar project management software is a strong plus.
- Strong problem-solving abilities and a service-oriented mindset.
- Ability to work independently while contributing to a larger team"s success.
- Comfortable working a 12pm-8pm schedule to support extended customer needs.
- Professional and customer-focused demeanor, with the ability to support internal and external stakeholders.