IT Project Coordinator

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Information Technology (IT) Project Specialist administers and organizes all types of projects activities from a simple request at initiation to more complex project plans for the Hackensack Meridian Health (HMH) network. Supports IT Project/Portfolio Management Office (PMO) Director with project request intake, portfolio documentation and IT Project Managers with coordinating project schedules, resources, equipment, tools/templates and information; liaising with project stakeholders to identify and define project scope, objectives and risks; and ensuring that stakeholders' needs are met as the project evolves.

This position is a hybrid opportunity and can require being onsite anywhere up to 25% at any Hackensack Meridian Health location as needed. 

A day in the life of a Information Technology (IT) Project Specialist at Hackensack Meridian Health includes:

• Coordinate intake/project activities, resources, equipment and information.
• Divide intake requests/projects into doable actions and assist to set timeframes.
• Liaise with stakeholders to identify and define scope, objectives and risks.
• Assign tasks to internal teams and assist with timeline management.
• Make sure that stakeholder needs are met as intake requests/projects evolve.
• Help to calendar large or complex stakeholder meetings.
• Help prepare meeting agendas, minutes and presentations.
• Monitor intake and project task progress and communicate/escalate issues that arise.
• Work with the IT PMO Director, Portfolio Managers or Project Managers to eliminate blockers.
• Use tools to monitor intake of requests, project tasks, progress, working hours, plans and change requests.
• Issue all appropriate project templates and tools including but not limited to intake survey, project charter, project schedule, project meeting agendas and minutes or presentations.
• Create and maintain comprehensive intake requests, project/portfolio documentation, plans and reports.
• Documents processes, as specified by the department.
• Provide coverage as necessary for IT Project Managers.
• Works collaboratively with other team members to achieve group goals.
• Publishes and maintains IT PMO tools, templates and metrics.
• Periodically reviews and refines IT PMO tools and templates with the IT PMO Director.
• Ensure standards are followed through conducting quality assurance reviews.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• Bachelor of Science in Business Administration or related field; and/or a Minimum of 5+ years of experience relevant to the responsibilities of this position.
• Proven work experience as a Project Coordinator or similar position.
• Intermediate to advanced skills with Google Workplace (Docs, Sheets, Slides, and Forms, etc.) and/or the Microsoft Office suite of tools.
• Experience in project management activities from conception to delivery.
• Ability to respond to questions from managers, customers, and other employees of the organization.
• Must have the ability to communicate complex technical information in an easy-to-understand way.
• Understands competing priorities, effectively manages simultaneously occurring intake/project activities or tasks and adapts to the dynamic needs of the department.
• Solid organizational skills, including multitasking and time-management.
• Strong client-facing interpersonal and teamwork skills.
• Strong problem-solving abilities.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively prepare clear presentations based on direction.

Education, Knowledge, Skills and Abilities Preferred:

• Hands-on experience with project management tools.
• Project Management training/education.
• Experience supporting different project activities throughout a project lifecycle.
• Familiarity with risk management and quality assurance control.
• Knowledge in ServiceNow.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Ability to read, analyze and interpret general business communications, professional journals, or technical procedures. 

Licenses and Certifications Preferred:

• Certified Associate in Project Management (CAPM).

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!